Sub-Processors
At Prospectus Plus, we are committed to protecting the privacy of our users and clients.
We work with trusted third-party service providers (sub-processors) to deliver our services.
Each sub-processor below may process personal data on our behalf, and where required, we maintain appropriate Data Processing Agreements (DPAs).
Sub-processor | Purpose | Data Processed | Location | Notes | Further Information |
|---|---|---|---|---|---|
Kinsta | Hosting (backend infrastructure) | All user and client data stored in app | EU (with Google Cloud as sub-processor) | Hosted on Google Cloud infrastructure via Kinsta. | |
Google Cloud Platform (via Kinsta) | Infrastructure (storage and compute) | All user and client data stored in app | EU | Underlying cloud infrastructure for Kinsta services. | |
Amazon Web Services (AWS) Amplify | Hosting (frontend delivery) | Limited user data (IP addresses via CDN logs) | EU/US | Frontend hosting for Prospectus Plus platform. | |
AWS Simple Email Service (SES) | Email delivery service | User and client email addresses | EU/US | Transactional emails only. | |
HubSpot | CRM and marketing communications | Client contact information (names, emails, job roles) | EU/US | CRM for university client management. | |
Crisp | Live chat support | Visitor data (IP addresses, optional names/emails if entered) | EU | Website and platform support chat. | Crisp DPA Template (we have signed and returned this) |
Google Analytics | Website and app analytics | Pseudonymised user behaviour data | US | Used for platform analytics. IP anonymisation enabled. | |
DocuSign | Electronic signature services | Client staff names, emails, and signed documents | US | Used for contract management and approvals. | |
Xero | Accounting software | Client billing contacts (names, emails) | US | Financial and billing information. | |
Google Workspace | Document storage and communications | Client communications (emails, docs) | EU | Internal email and document management. | |
Tidycal | Appointment scheduling | Client staff names and emails | US | Used to book demos and client meetings. | |
Asana | Project management | Internal notes and project data (may include client names/emails) | US | Internal task management. | |
Grain | Meeting recording and transcription | University staff (recorded demos or meetings) | US | Used to record and transcribe client meetings. |
We review and update our list of sub-processors regularly to ensure that appropriate levels of data protection are maintained.
Where material changes are made, clients will be notified in advance wherever feasible.
If you have any questions about how your data is handled, please contact us.
Updated on: 13/06/2025
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