Articles on: Frequently Asked Questions

Platform Compatibility and Technical Standards

When using Prospectus Plus, ensuring a seamless and efficient experience requires compatibility with modern platforms and devices. Below, we outline the supported systems and the reasoning behind our compatibility standards.

Supported Platforms



Prospectus Plus is designed to operate efficiently across a wide range of environments. We support the following platforms:

Operating Systems:
Modern versions (current and last two major versions) of:
iOS
Android
Windows
macOS

Browsers:
Modern versions (current and last three major versions) of:
Google Chrome
Safari
Microsoft Edge
Mozilla Firefox

Devices:
Fully compatible with:
Mobile
Tablet
Desktop resolutions

Why Do We Adhere to These Standards?



Our approach ensures that Prospectus Plus maintains optimal performance and security, supporting the most widely used systems. Here's why these standards matter:

Broad Compatibility: By focusing on current and recent platform versions, we ensure a wide range of users can enjoy a smooth experience.

Enhanced Security: Supporting outdated systems often introduces vulnerabilities. Our standards minimise risks by prioritising platforms that are still receiving updates and security patches.

Performance and Stability: Using modern technology helps us deliver a fast, reliable, and user-friendly service across all supported devices.

Frequently Asked Questions



Q: Why is support for older platforms limited?
A: Supporting older systems can compromise both security and performance. By focusing on modern platforms, we ensure the best experience for our users while safeguarding data integrity.

Q: What happens if I use an unsupported system?
A: While the core functionality of Prospectus Plus may still be accessible, you might experience reduced performance or encounter compatibility issues. We recommend upgrading to a supported platform for the best results.

Q: How can I check if my device meets the requirements?
A: Compare your operating system and browser version against the lists above. If needed, consider updating your software or switching to a supported device.

If you have additional questions or require assistance with setup, feel free to reach out to our support team. We’re here to help!

Updated on: 10/12/2024

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