Exporting User Data
Can I export the email addresses for those users who have signed up? I'd like to add them in to our CRM.
This is a common request. And the answer is yes! BUT, there is a caveat:
You must make sure that you have been transparent with your users in how you will be using their data before you make use of their personal information for marketing or other purposes. If you have any questions about this, please let us know.
OK, I have legal clearance to collect the email addresses of our users. How can I proceed?
Hover over the 'Users' menu item in the admin bar at the top of the screen.
You'll see a dropdown sub-menu is revealed. Click on 'Site User Manager' here.
Navigate to the 'Export' tab.
Check the fields you'd like included in your export.
Click the 'download' button.
You can export any fields collected by your registration form, even custom ones! If you don't see yours here, contact us (help@prospectus.plus) for help with this.
What happens next?
You'll receive a csv download of your user base. Included will be columns such as username, email, first_name and last_name.
Importantly, you'll notice a column with the header date_created. The reason we include this is so that you can clearly determine which users may have registered before or after any privacy policy was implemented. In this way, you can avoid making use of data collected from users who haven't agreed to those terms.
Updated on: 24/09/2024
Thank you!