Accessibility in Prospectus Plus
At Prospectus Plus, we are committed to ensuring an accessible experience for all users. Accessibility is a core priority, and we continuously work to meet established guidelines while empowering our customers to maintain compliance in their customisations.
Core Product Compliance: We rigorously test our platform to ensure compliance with the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard. This ensures that the base version of Prospectus Plus provides an accessible experience for users.
Customisation Responsibility: As Prospectus Plus is a highly customisable platform, it is essential for customers to ensure that any modifications they make comply with accessibility regulations. Customisations, including changes to design or functionality, fall under the customer's responsibility to maintain compliance.
If the public-facing version of Prospectus Plus is found to be inaccessible in any way, we are committed to addressing the issue promptly:
Report Issues to Support: Notify our support team of any accessibility concerns you identify. The sooner we know about a problem, the faster we can take action.
Remediation and Roadmap: Accessibility issues will be prioritised and added to our development roadmap. We are dedicated to resolving these issues and deploying updates in the public version of Prospectus Plus.
Customer Updates: Once the issue has been resolved, we will notify the reporting customer and ensure the fix is included in the platform’s future updates.
Q: Does Prospectus Plus guarantee compliance for customisations?
A: While the core product is WCAG 2.1 AA compliant, compliance for customisations is the responsibility of the customer. We recommend testing any changes to ensure they meet the necessary accessibility standards.
Q: How do I report an accessibility issue?
A: Contact our support team with details of the issue. Including examples or screenshots can help us address the problem more efficiently.
Q: What happens after I report an issue?
A: We will investigate the concern and, if confirmed, add it to our development roadmap for resolution. You will be informed once the issue is resolved and included in the public version of Prospectus Plus.
Accessibility is a shared responsibility. We’re here to support you in creating an inclusive experience for all users. Reach out to our team with any questions or concerns.
Our Commitment to Accessibility
Core Product Compliance: We rigorously test our platform to ensure compliance with the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard. This ensures that the base version of Prospectus Plus provides an accessible experience for users.
Customisation Responsibility: As Prospectus Plus is a highly customisable platform, it is essential for customers to ensure that any modifications they make comply with accessibility regulations. Customisations, including changes to design or functionality, fall under the customer's responsibility to maintain compliance.
Handling Accessibility Issues
If the public-facing version of Prospectus Plus is found to be inaccessible in any way, we are committed to addressing the issue promptly:
Report Issues to Support: Notify our support team of any accessibility concerns you identify. The sooner we know about a problem, the faster we can take action.
Remediation and Roadmap: Accessibility issues will be prioritised and added to our development roadmap. We are dedicated to resolving these issues and deploying updates in the public version of Prospectus Plus.
Customer Updates: Once the issue has been resolved, we will notify the reporting customer and ensure the fix is included in the platform’s future updates.
Frequently Asked Questions
Q: Does Prospectus Plus guarantee compliance for customisations?
A: While the core product is WCAG 2.1 AA compliant, compliance for customisations is the responsibility of the customer. We recommend testing any changes to ensure they meet the necessary accessibility standards.
Q: How do I report an accessibility issue?
A: Contact our support team with details of the issue. Including examples or screenshots can help us address the problem more efficiently.
Q: What happens after I report an issue?
A: We will investigate the concern and, if confirmed, add it to our development roadmap for resolution. You will be informed once the issue is resolved and included in the public version of Prospectus Plus.
Accessibility is a shared responsibility. We’re here to support you in creating an inclusive experience for all users. Reach out to our team with any questions or concerns.
Updated on: 10/12/2024
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