Already a Prospectus+ customer?

Sign in to your account →

",{"_11":242},{"_11":241},{"_11":240},"28a309bde6e84d53b3729112d762ab5d","5af1c8a2152140bfbea4a5f243d7e731","d991cf3d3a1d49ae87db075d3a9889ea","8zRnL2UfH5SE5Rbe0tg2b","announcement","

Sign in to your account →

","Already a Prospectus+ customer?",{"_201":202,"_203":51,"_199":248,"_197":198},[],"WdXu-OJK6gSbldI90ouEt","

This is the new home for all your Prospectus Plus support needs. The system has been upgraded so you can find help more easily and manage your requests with greater control.

If you sign in, you will unlock a range of additional tools designed for active subscribers.

Subscriber-only articles and guides
Access detailed documentation, advanced configuration notes, and specialist resources that sit behind the login.
Submit support tickets online
Create and track support requests directly through the web interface without needing to email the team.
Your own support portal
View your ticket history, check progress, and keep everything organised in one place.

This new platform is a significant step forward and reflects the feedback we have gathered over the past year. We hope it makes getting help quicker and more convenient. If you have any suggestions for future improvements, we would be happy to hear them.

","Welcome to the Prospectus Plus Support Desk",{"_201":202,"_203":51,"_199":253,"_197":198},[],{"_11":-5,"_13":-5,"_67":68,"_70":71,"_190":-5},{"_262":276,"_19":264,"_132":-5,"_11":277},{"_262":274,"_19":264,"_132":-5,"_11":275},{"_262":272,"_19":264,"_132":-5,"_11":273},{"_262":270,"_19":264,"_132":-5,"_11":271},{"_262":268,"_19":264,"_132":-5,"_11":269},{"_262":266,"_19":264,"_132":-5,"_11":267},{"_262":263,"_19":264,"_132":-5,"_11":265},"name","Service Desk","headphones","1200489774928961","P+ Set-up","1203921869385756","Prospectus Plus Bug Reports","1207644522982595","Prospectus+ Support","1205644915558518","Course Sync Integrations","1208910445674582","P+ Service Desk","1211121154027649","P+ Content","1211315272368649","headerTitle","How can we help?","searchPlaceholder","Search our guides and documentation","searchButtonText","Search","spacesTitle","What can we help you with?","announcementTitle","Announcement title","announcementContent","You can put your announcing content here.","portalName","Prospectus Plus Support","favicon","https://hippo-files.com/public/cc4b5c8b0ef3414aa239f21d300673e4/images/favicon_1755855451380.png","logo","https://hippo-files.com/public/cc4b5c8b0ef3414aa239f21d300673e4/images/logo_1755855451200.png","banner",""]

Features